The Issue: The Adoption Barrier
Companies spend millions in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), aiming for a seamless transformation. However, complication, ongoing changes, and no clear support often result in a "productivity gap":
- Staff Uncertainty: Staff struggle to navigate new SAP tools or complete advanced transactions, leading to confusion and increased reliance on help desks.
- Non-compliance: Users avoid standard SAP processes, which results in inaccurate entries, policy breaches, and wasted time.
- Training Gaps: Manual-based instruction is ineffective over time, leaving staff unsupported when they are working.
- Low ROI: The potential of the SAP system is not realised, as most users access only a small part of its features.
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The Answer: Contextual Guidance with SAP WalkMe
The WalkMe user enablement layer, fully integrated into the SAP environment, bridges the Digital Adoption Gap. It integrates with your SAP systems to deliver real-time assistance exactly when needed.
By implementing WalkMe with SAP, your clients can ensure every team member, regardless of background, can complete tasks efficiently from the outset.